How we engage

Three ways to work with us. One standard of delivery.

Choose the model that fits the problem, start small, and combine models as the work grows. Every option comes with the same engineers, method and security practices.

Find your fit in three questions

Does a platform already do most of what you need?
Who should run it after go-live?
What does the work look like?

Suggested starting point

Platform subscription0
Project delivery0
Managed service0

Answer the questions and we will suggest where to start. You can always combine models.

Platform subscription

You need a proven capability running quickly.

Use one or more Alexon platforms, configured for your organisation and run by us.

  • Onboarding and configuration
  • Hosting, monitoring and updates
  • Support from the engineers who build it
  • Integrations through the hub
  • Assistant available, off until you enable it
Explore platforms

Project delivery

You have a defined outcome to build, integrate or modernise.

A scoped engagement with milestones, from GIS and AI to .NET modernisation and data models.

  • Discovery and a written approach
  • Milestones you can hold us to
  • Working software every sprint
  • Tests and real-browser checks
  • Documentation and handover
See services

Managed service

You want ongoing engineering without building a team.

A standing team that runs, monitors and keeps improving your platforms and cloud estate.

  • Azure operations and DevOps
  • Monitoring and incident response
  • A prioritised improvement backlog
  • Regular reviews of cost and performance
  • Capacity that flexes with demand
Talk to us

Side by side

How the models compare.

Platform subscriptionProject deliveryManaged service
Best whenThe capability exists as a platformThe outcome is specific to youThe work is ongoing
Time to first valueWeeksFirst working software in weeks 4–8From the first month
Who runs itAlexonYou or Alexon, your choiceAlexon, with your team
Commercial shapeSubscription per organisation and scaleMilestone-basedMonthly capacity
Change requestsConfiguration and the product roadmapAgreed per milestoneThrough the backlog

What we need from you

Four things that make every engagement work.

Projects rarely fail on technology. They fail on access and decisions, so we agree these up front.

01

A sponsor

One person who owns the outcome and can make decisions.

02

A process owner

Someone who knows how the work really happens today.

03

Access to data

Sample or production data, under whatever controls you require.

04

An hour a week

For demos and decisions, so the work never waits on a reply.

From first call to go-live

The same four steps, whichever model you choose.

  1. 01Weeks 1–2

    Discover

    We map the process, the data and the outcome you are paying for, and agree how success will be measured.

  2. 02Weeks 2–4

    Design

    Architecture, data model and screens are designed and reviewed with the people who will use them.

  3. 03Weeks 4–8

    Build & prove

    Working software every sprint, on your data, with tests and a live environment you can sign in to.

  4. 04Ongoing

    Run & improve

    Go-live support, monitoring and a roadmap that keeps improving the platform after launch.

FAQ

Questions about working with us

Something not covered? Ask an engineer, or try AlexIO in the corner.

Do you publish prices?

Not on the site, because the right answer depends on scope, scale and the model you choose. After a short discovery conversation we quote in writing, with what is and is not included.

Can we start small?

Yes. Many engagements begin with one platform or one milestone, and grow once the first result is proven.

Can we combine models?

Yes. A common pattern is a platform subscription with project work for integrations, followed by a managed service to keep improving it.

What happens after go-live?

We support the launch, monitor the platform and keep a roadmap of improvements, whichever model you choose.

Ready to talk about scope?

Tell us the outcome you need and we will recommend a model, a team and a first milestone, in writing.