CRM & order orchestration
Every customer, order and process in one living journey.
CRM, order management and process orchestration for multiple organisations, with a versioned workflow engine, rules, approvals and a no-code studio.
The business problem
What Centrios fixes.
Without it
- Sales works in a CRM, operations in email, and nobody sees where an order is stuck.
- Credit, technical and legal checks happen in sequence, by hand, with no audit of who approved what.
- Changing a process means a development project.
With Centrios
Leads become accounts, quotes become orders, and every order moves through checks and approvals you can see, change and audit without writing code.
Core functionality
Everything in one place.
Leads, accounts & pipeline
From first contact to a signed quote, in one record.
Quotes & pricing
Price books, discounts and approval thresholds.
Order checks
Credit, technical and legal checks run in parallel, with owners and SLAs.
Workflow engine
Versioned processes, rules and approvals that can change safely.
No-code studio
Add objects, fields and screens without a release.
Centrio agent
An AI agent that answers questions and moves work forward within its permissions.
Meet Centrio, the Centrios assistant.
Built on the same governed pattern as every Alexon assistant.
- Off until an administrator enables it
- Sees only what the user may see
- Every question and action is audited
Built on the unified platform
The foundation comes standard.
The same security and governance practices sit under every platform. Read the trust centre.
Email sign-in, with roles per organisation.
Row-level security in the database.
Every change and approval recorded.
Open exports and documented APIs.
Also in Revenue & Customer
Engineering disciplines behind it
Who is Centrios for?
CRM, order management and process orchestration for multiple organisations, with a versioned workflow engine, rules, approvals and a no-code studio.
What problem does Centrios solve?
The usual starting point: Sales works in a CRM, operations in email, and nobody sees where an order is stuck. With Centrios: leads become accounts, quotes become orders, and every order moves through checks and approvals you can see, change and audit without writing code.
Is our data kept separate from other organisations?
Yes. Each organisation's data is separated by row-level security in PostgreSQL, enforced by the database itself, and every sign-in, change and approval is written to an audit trail.
Do we have to use the Centrio assistant?
No. Centrio is switched off until an administrator in your organisation turns it on. When it is on, it sees only what the signed-in user is allowed to see, and its questions and actions are audited.
Can Centrios connect to our other systems?
Yes. Every Alexon platform has documented APIs and webhooks, and connections set up once in the integrations hub can be reused across products. We confirm the specific connectors you need during discovery.
Can we get our data out?
Yes. Your data can be exported in open formats at any time, and everything the interface can do is also available through documented APIs.
How quickly can we get started?
Discovery takes one to two weeks. You then work in an environment on your own data while we configure, integrate and prove the platform, typically by weeks four to eight depending on scope and data migration.
See Centrios on your own data.
A working session with an engineer, not a slide deck. Bring the process you want to fix.